Please note: As of August 2021, the remote cloud functionality for the OneTouch G2 and 10G models from Link-Live is no longer available.  The feature relied on third-party services which are no longer available. We apologize for any inconvenience. However, you can still remotely control your unit utilizing VNC, as described below. Keep in mind this might require using a VPN connection to your local network if you are not on-site.

You can access the OneTouch analyzer remotely when you connect to its management port. To connect to the OneTouch analyzer using a VNC Client:

1.  Obtain the IP address of the management port. If you'd like to use the WiFi Management port, review Enable Wi-Fi Management Port.

2.  Provide the OneTouch analyzer’s management port IP address to your VNC client.

3.  Connect using your VNC client.

4.  If required, enter the OneTouch analyzer’s remote access user name and password. Review Enable Secure Management for instructions.

5.  Navigate the user interface with your pointing device (mouse, touch screen, etc.) to select items. If you need assistance with navigation, review Tips for Scrolling using Remote Control.