A valid license is required to start and use Survey PRO, Survey Express or Planner. A valid license includes:

• The file name is the product serial number with a .lic extension:
  • Filename: A4018-12345678.lic (Survey PRO)
  • Filename: A4010-12345678.lic or B4010-12345678.lic (Survey Express)
  • Filename: A4012-12345678.lic or A4013-12345678.lic (Planner)
  • Location: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Surveyor\
• The HOSTLOCKADDRESS matches an adapter's MAC Address on the PC,
• The VERSIONCONTROL number is higher than the build of the installed software,
• a signature key that cannot be edited.
• Note: The license file cannot be edited. 

You will need a new license when the following events occur:

• MAC Address Reset (adapter change)
• Initial installation
• Re-installation on a new device
• Upgrade from an older version

 To obtain a license, please follow the steps below for your situation:

In Product Licensing:
- Best for new installations, or if a MAC address if not yet assigned, or you are not sure what version of Survey is installed

• Open the application; it says 'No License Found', click OK,
• Choose the top option to download a license, click 'Next',
• Choose an adapter option:
  • Top option: Ethernet MAC address
  • Bottom option: external WiFi adapter (or built-in WiFi adapter_
• Click 'Next',
• Enter the following:
  • Product serial number and key
  • Select the correct MAC address from the drop down menu
  • Ignore any AllyCare support info
• Click ‘Next’,
• The license should download and the product should launch.
   

Download from My AirMagnet Account:
- Best for the latest version of Survey and if a MAC address is assigned to the license

• Visit My AirMagnet > 'Registered Products / Downloads' in left sidebar
• Download the license next to the correct product serial number
• Copy the license file to C:\Program Files (x86)\AirMagnet Inc\AirMagnet Surveyor
• Launch the product